Testimonials: In their own words
As an experienced loan officer with Reverse Mortgage Funding LLC (RMF), I am dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. I offer my clients a transparent, informative lending experience, so they can feel confident about their decisions. I am pleased to share some of the kind feedback I have received from my clients, their family members and trusted advisors.
“I don’t know what I would have done without my reverse mortgage... We wanted to be sure we didn’t need to worry about our future. A friend told us about Mary-Alice. Mary-Alice helped make the process painless, and explained the truths and myths about reverse mortgages. She made the process easy. Mary-Alice stayed in touch after the loan closed to make sure we understood my statements. It wasn’t just a transaction to her. She really cared about our well-being.”
— Virginia, San Francisco, CA – Client
“A big thank you for always being there from the day you signed (a relative) up for her reverse mortgage through the day you signed me up for mine... Your assistance in helping me find an attorney was invaluable, as well as helping both (the attorney) and I in dealing with (my former mortgage company), and most of all getting my reverse mortgage done so quickly. From day one, you became a member of my family and always will be.”
— Joanne, San Mateo, CA – Client
“When we became interested in obtaining a reverse mortgage on our home, Mary-Alice met with us and explained everything involved. She was very knowledgeable and demonstrated patience and humor, as well as a lack of pressure. We are happy with our decision and relieved to no longer have a house payment.* It was a pleasure doing business with Mary-Alice, who is very pleasant and helpful. We recommend her highly! I want to say working with Mary-Alice on our reverse mortgage was a pleasure. She did a good job for us!”
— Ted, San Bruno, CA – Client
“I have been working with Mary-Alice since 2008. She has provided excellent customer service to my clients and has shown incredible patience. Mary-Alice considers what is best for my clients and is responsive to requests from me, clients and family members. She has gone above and beyond to help clients overcome any challenges or obstacles in getting their reverse mortgage. I know I can rely on Mary-Alice to take care of the clients I refer to her. Not only does Mary-Alice provide great service,she makes sure the client receives the right product at the best price for their situation.”
— David, Registered Investment Adviser and Accredited Estate Planner
*A reverse mortgage is a home-secured loan that does not require monthly principal and interest payments. The borrower must keep current with property taxes, homeowners insurance and maintenance for the loan to remain standing; as long as these obligations are met, the loan does not have to be repaid until the last surviving borrower no longer lives in the home as their primary residence.
If you have questions about reverse mortgages or would like to learn more for yourself, a loved one or a client, please contact me.
Mary Alice Cardenas
Reverse Mortgage Specialist, NMLS #468646