Helping Homeowners and Homebuyers Retire More Freely
At Reverse Mortgage Funding LLC (RMF), we are dedicated to helping older Americans live the retirement lifestyle that they imagined and deserve, in the comfort of their own home. Reverse mortgages are our only line of business, and meeting the needs of this important segment of our society is at the core of everything we do.
We are proud to be one of the nation's top reverse mortgage lenders. RMF is the nation’s #1 HECM Backed Securities (HMBS) issuer,1 and we service more than 84,000 reverse mortgage borrowers. As a direct lender, we also have certain pricing advantages — and we can pass the savings on to you.
RMF is committed to — and recognized for — providing extraordinary customer service experience. Part of the reason for our consistently excellent customer service ratings is that we do things differently than other lenders: We provide an experience that’s tailored to each individual. We know that it can be difficult to understand over the phone what all your options are, and how the program actually works. So we have local, licensed loan specialists who can come to your home (or another location of your choice) to sit down and talk with you, explain everything, answer all your questions, and give you straightforward guidance that’s based on your specific needs and concerns
RMF is a wholly owned subsidiary of Reverse Mortgage Investment Trust Inc. (RMIT) and is headquartered in New Jersey, with corporate locations in New York, California and Michigan and field offices throughout the United States.
What Our Customers Have To Say
As a result of our commitment to providing an extraordinary and positive customer experience, we have earned a 98% customer satisfaction rating;2 a 5-star / Excellent score on Trustpilot;3 4.8 out of 5 stars on LendingTree;4 and we’re accredited by the Better Business Bureau since 2015, with an A+ rating.
Our Customer for Life Commitment means we’re with you every step of the way with personalized, ongoing service — from our first conversation on day one, throughout the entire loan process, and even after closing. We not only make loans, but after closing we service and maintain a long-term relationship with our customers. We’re committed to ensuring that your experience is optimal every step of the way, and we’re here for our borrowers throughout the life of the loan.
Call me today and see why HECMs are a loan for life.
1 For 2018, according to GNMA data.
2 Source: RMF customer satisfaction survey, December 2018
3 Source: Trustpilot, as of December 2018
4 Source: LendingTree Ratings and Reviews, as of December 2018
RMF’s Customer for Life Commitment Program is subject to change or cancelation at any time and without notice.